This Cookie Policy explains how Neuera Wellness (“Neuera,” “we,” “us,” or “our”) uses cookies, pixels, tags, analytics tools, and similar tracking technologies when you visit our website or interact with our online services.

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This Cookie Policy should be read together with our Privacy Policy, Medical Privacy Notice, Terms of Use, and any applicable patient or telehealth consent forms.

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1. What Are Cookies and Tracking Technologies?

 

Cookies are small text files placed on your device when you visit a website. Cookies help websites function properly, remember preferences, analyze website performance, and understand how visitors interact with online content.

 

We may also use similar technologies, including:

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• Pixels

• Tags

• Web beacons

• Scripts

• Local storage

• Analytics tools

• Advertising or retargeting technologies

• Device and browser identifiers

 

Together, these are referred to in this Policy as “cookies” or “tracking technologies.”

 

2. How Neuera Wellness Uses Cookies

 

Neuera Wellness may use cookies and tracking technologies for the following purposes:

 

Essential Website Functionality

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These cookies are necessary for the website to operate properly. They may help with page navigation, account access, security, fraud prevention, form functionality, and website performance.

 

Because these cookies are required for basic website operation, they generally cannot be disabled through our cookie preference tools.

 

Analytics and Performance

 

We may use analytics cookies to understand how visitors interact with our website, including which pages are visited, how users navigate the site, and whether technical issues occur.

 

This information helps us improve website performance, user experience, content, and service functionality.

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Preferences and Functionality

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These cookies may remember choices you make, such as region, browser settings, form preferences, or other user experience settings.

 

Marketing and Advertising

 

Where permitted by law and based on your consent or available privacy choices, Neuera Wellness may use advertising or retargeting technologies to measure campaign performance, understand engagement, and deliver relevant content.

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We do not intend to use cookies or tracking technologies to disclose protected medical information, medical intake information, prescription information, or sensitive health-related details to advertising platforms.

 

Security and Fraud Prevention

 

We may use cookies and similar tools to detect suspicious activity, protect against unauthorized access, prevent fraud, and maintain the security of our website and systems.

 

3. Health-Related Information and Tracking Technologies

 

Neuera Wellness takes the privacy of health-related information seriously.

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We do not intend for visitors to submit sensitive medical information through general website pages, marketing forms, social media messages, or unsecured communication channels. Medical intake forms, eligibility questionnaires, treatment-related communications, and patient information should be submitted only through designated secure platforms or approved patient communication channels.

 

Where applicable, Neuera Wellness seeks to limit or avoid the use of advertising pixels, retargeting technologies, or non-essential third-party tracking tools on pages where users submit medical intake information, protected health information, prescription information, or other sensitive health-related details.

 

If we determine that a tracking technology may collect or disclose sensitive health-related information in a manner not permitted by law or our policies, we may disable, restrict, replace, or reconfigure that technology.

 

4. Third-Party Cookies and Service Providers

 

Some cookies may be placed by third-party service providers that support our website, analytics, advertising, security, customer support, or payment-related functionality.

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These third parties may collect information such as:

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• IP address

• Browser type

• Device information

• Pages visited

• Referral source

• Approximate location

• Date and time of visit

• Interactions with website content

• Advertising or campaign identifiers

 

Third-party providers may process this information according to their own privacy policies and contractual obligations.

 

Examples of third-party tools that may be used include analytics providers, advertising platforms, security tools, website hosting providers, customer communication tools, and payment or checkout service providers.

 

5. Types of Cookies We May Use

 

Cookie CategoryPurposeRequired?

 

Strictly Necessary CookiesWebsite operation, security, fraud prevention, checkout, account access, and form functionalityYes

Analytics CookiesWebsite performance, visitor trends, page engagement, and error detectionNo

Functional CookiesUser preferences and enhanced website experienceNo

Advertising CookiesCampaign measurement, retargeting, and relevant promotional contentNo

Security CookiesBot detection, abuse prevention, and unauthorized access preventionYes

 

6. Your Cookie Choices

 

You may control cookies in several ways.

 

Cookie Preference Tool

 

Where available, you may adjust your cookie preferences through our website cookie banner or privacy preference center.

 

You may choose to accept, reject, or manage certain categories of non-essential cookies.

Browser Settings

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Most browsers allow you to block, delete, or disable cookies. Your browser settings may also allow you to receive a notification when cookies are being used.

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Please note that disabling certain cookies may affect website functionality, account access, checkout, forms, or overall user experience.

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Opt-Out of Interest-Based Advertising

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You may be able to limit interest-based advertising through your browser, device settings, or industry opt-out tools.

 

Global Privacy Control

 

Where required by applicable law, Neuera Wellness will honor legally recognized browser-based opt-out preference signals, such as Global Privacy Control, for users in jurisdictions where such signals must be recognized.

 

7. “Do Not Sell or Share” Rights

 

Depending on your state of residence and applicable privacy law, you may have the right to opt out of certain disclosures of personal information that are considered a “sale” or “sharing” for targeted advertising purposes.

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If applicable, Neuera Wellness will provide a method to opt out, such as a “Do Not Sell or Share My Personal Information” link, “Your Privacy Choices” link, cookie preference tool, or other legally recognized opt-out mechanism.

 

Neuera Wellness does not sell protected medical information.

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8. Cookies in Emails

 

Our emails may contain tracking technologies that help us understand whether an email was opened, whether links were clicked, and whether communications are effective.

 

You may unsubscribe from marketing emails by using the unsubscribe link included in the email. Even if you opt out of marketing emails, we may still send transactional, administrative, legal, service-related, or treatment-related communications where permitted by law.

 

9. Changes to This Cookie Policy

 

Neuera Wellness may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, website functionality, or business practices.

 

When updates are made, we will revise the effective date above. Your continued use of the website after an updated Cookie Policy is posted means you acknowledge the revised Policy.

 

10. Contact Us

 

If you have questions about this Cookie Policy or your privacy choices, please contact:

Neuera Wellness Privacy Team
Email: privacy@neuerawellness.com
Phone:
Mailing Address: 2637 E. Atlantic Beach Blvd, Pompano Beach, FL 33062